Groups of 20+ must be booked over the phone at 715-721-2093. Please note that the name of each member of your party is required to complete the check-out process so please have these prepared prior to speaking with a reservation agent. Group discounts are not offered.

Tickets cannot be added to or removed from a group order once placed. Upon arrival, a single member of the group is responsible for picking up all of the boarding passes and Golden Tickets from the Box Office. That person will then distribute those items to the rest of the group.

Active-duty military members and first responders with the appropriate ID card are eligible for a $5 discount on each ticket (up to 10 tickets). To check out, please enter promo code HERO5 and select the applicable discount ticket product.

Disabled veterans with the proper ID card are eligible for a sales tax exemption per Oklahoma law. To check out, please enter VETERAN5T to apply a $5 discount and remove the tax from your purchase.

Please note, the active-duty individual, first responder, or disabled veteran must be a member of the attending party and must present their valid service ID card for verification when checking in at the event. If the appropriate identification cannot be presented by this individual, you will be charged the difference in ticket price before being allowed on board the train.

We are pleased to offer two First Class cars again this holiday season for those guests who prefer this option. Please visit The Ride to learn more about our classes of service.

The event grounds and the train are wheelchair accessible, however, wheelchair seating is limited. Access to the train is provided by a mobile lift on the platform and space for wheelchairs is located in Car 4 (Aurora Borealis). Unfortunately, due to the historic dimensions of our First Class cars, wheelchair seating is not available in First Class. It is also important to note that there are no wheelchair-accessible restrooms located on the train. However, there are wheelchair-accessible restrooms located on the event grounds.

Designated parking spaces for those with disabilities and the proper disabled parking placard are located adjacent to the station. Please notify parking attendants if a member of your party has mobility issues and requires a reserved space. If a member of your party requires wheelchair access, please select the designated wheelchair space and companion seats online or contact a reservation agent at 715-721-2093.